24/7 Telehealth Benefits

Why Telehealth Is a Game-Changer for Employers

Every time an employee goes to the emergency room for a non-emergency, it costs thousands of dollars. A telehealth visit? Under $50. The math is simple — and the savings are massive.

Optiv Health includes unlimited 24/7 telehealth as part of our Section 125 supplemental health plan. Employees can connect with licensed physicians anytime, anywhere — from their phone, tablet, or computer.

What Telehealth Covers

Most common health issues can be diagnosed and treated through a virtual visit:

• Cold, flu, and respiratory infections
• Allergies and sinus problems
• Skin rashes and minor infections
• UTIs and bladder infections
• Eye infections (pink eye)
• Digestive issues
• Mental health consultations
• Prescription refills

The Productivity Advantage

Traditional doctor visits mean:

• Driving to the office (30+ minutes)
• Waiting in the lobby (45+ minutes average)
• The actual appointment (15 minutes)
• Driving back (30+ minutes)

That's 2+ hours of lost productivity — plus the stress of missing work.

Telehealth visits? 15 minutes, from wherever your employee happens to be. No driving, no waiting rooms, no time off work.

How It Works

1. Employee feels sick — cold symptoms, rash, whatever it is
2. Opens the app or calls the number — available 24/7/365
3. Connects with a licensed doctor — average wait under 10 minutes
4. Gets diagnosis and treatment — prescriptions sent to their pharmacy if needed
5. Back to their day — no waiting rooms, no wasted time

Real Impact on Claims Costs

Studies consistently show that employers offering telehealth see:

• 35-45% reduction in unnecessary ER visits
• 20-30% decrease in urgent care usage
• Improved medication adherence (from easier prescription access)
• Lower absenteeism rates

When employees can see a doctor without leaving home, they address issues early — before they become expensive claims.